Thank you for choosing Acronis products! Wherever you are, whatever tasks or problems you have to solve, you will always find an answer on these pages, or get it from our support team 7 days a week.

Please carefully follow the instructions below:

First, try to find answers in manuals, shipped with software distribution pack. You can also download user's guides at our download pages.

Next, please visit FAQs pages.

Make sure you are using the latest build of Acronis software. If you are using a demo version, please download the latest build. To find out the build number of the installed software, please open the About dialog. For wizard-based software, the About dialog is accessible from the wizard window system menu that could be opened by clicking the top left corner of the window frame.

If you failed to find answers to your questions, feel free to contact our technical support at support@apposite.com.hk.

In your e-mail please include the product name, version, build number, software registration information and the version of your operating system.

We also recommend to create a system report using Acronis System Report utility and attach the created report to your support request. You can download a copy of the Acronis System Report by clicking on this link.